Terms of Service

1. Introduction

Welcome to Preplink ("Platform", "Service", "we", "us", or "our"). Preplink is operated by Preplink Limited, a company registered in Ireland (Company Registration Number: [Registration Number]), with its registered office at [Registered Address], Ireland.

These Terms of Service ("Terms") govern your access to and use of the Preplink website, mobile applications, and all related services, including our AI-powered career tools, resume builder, auto-apply features, mock interview practice, and interview buddy services.

By creating an account, accessing, or using any part of our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our Service.

2. Definitions

• "User" or "you" refers to any individual who accesses or uses the Service.
• "Content" means any text, images, data, documents, resumes, cover letters, or other materials uploaded, submitted, or generated through the Service.
• "AI-Generated Content" refers to any content created by our artificial intelligence systems, including but not limited to resume suggestions, cover letters, interview responses, and job recommendations.
• "Subscription" means a paid plan that provides access to premium features of the Service.
• "Personal Data" has the meaning given under the General Data Protection Regulation (GDPR) and applicable Irish data protection laws.

3. Eligibility

To use our Service, you must:

• Be at least 16 years of age (or the age of digital consent in your jurisdiction);
• Have the legal capacity to enter into a binding agreement;
• Not be prohibited from using the Service under applicable laws;
• Provide accurate and complete registration information.

If you are using the Service on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms.

4. Account Registration & Security

To access certain features of the Service, you must create an account. When registering, you agree to:

• Provide accurate, current, and complete information;
• Maintain and promptly update your account information;
• Keep your password secure and confidential;
• Notify us immediately of any unauthorised access to your account;
• Accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe have been compromised.

5. Description of Services

Preplink provides AI-powered career development tools, including:

• AI Resume Builder: Tools to create, optimise, and tailor professional resumes;
• Auto-Apply: Automated job application submission to compatible job boards;
• Mock Interview Practice: AI-driven interview simulation and feedback;
• Interview Buddy: Real-time interview assistance and preparation;
• Job Matching: Personalised job recommendations based on your profile;
• Career Analytics: Insights and tracking for your job search progress.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.

6. AI-Generated Content

You acknowledge and agree that:

• AI-Generated Content is created using machine learning models that may produce errors, inaccuracies, or inappropriate suggestions;
• You are solely responsible for reviewing, editing, and verifying all AI-Generated Content before use;
• AI-Generated Content should not be relied upon as professional, legal, or career advice;
• We do not guarantee that AI-Generated Content will result in job interviews, offers, or employment;
• You must ensure that any AI-Generated Content you use accurately represents your qualifications and experience;
• Misrepresenting your qualifications using AI-Generated Content may have legal consequences for which you are solely responsible.

7. Subscription & Billing

7.1 Subscription Plans

We offer various subscription plans with different features and pricing. Current pricing and features are available on our Pricing page.

7.2 Payment

• All fees are quoted in the currency displayed at checkout and are inclusive of applicable VAT/taxes unless otherwise stated;
• Payment is processed through our third-party payment providers (Stripe, RevenueCat);
• You authorise us to charge your chosen payment method for all fees due.

7.3 Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You will be charged the then-current subscription fee.

7.4 Cancellation

• You may cancel your subscription at any time through your account settings;
• Cancellation takes effect at the end of the current billing period;
• You will retain access to premium features until the end of your paid period.

7.5 Refunds

Refund requests are handled on a case-by-case basis. EU consumers have the right to withdraw from a distance contract within 14 days, except where services have been fully performed with your prior express consent.

8. User Conduct

You agree not to:

• Use the Service for any unlawful purpose or in violation of these Terms;
• Submit false, misleading, or fraudulent information;
• Impersonate any person or entity;
• Interfere with or disrupt the Service or servers;
• Attempt to gain unauthorised access to any part of the Service;
• Use automated systems (bots, scrapers) to access the Service without permission;
• Reverse engineer, decompile, or disassemble any part of the Service;
• Use the Service to spam, harass, or harm others;
• Violate any applicable laws, including data protection and employment laws;
• Resell, sublicense, or commercially exploit the Service without authorisation.

9. Intellectual Property

9.1 Our Intellectual Property

The Service, including its design, features, functionality, software, text, graphics, logos, and trademarks, is owned by Preplink Limited and protected by Irish and international intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written consent.

9.2 Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant us a non-exclusive, royalty-free, perpetual, irrevocable licence to use, modify, and incorporate such feedback into the Service.

10. User Content

10.1 Ownership

You retain ownership of the Content you upload to the Service. However, by uploading Content, you grant us a limited licence to use, process, and store your Content solely for the purpose of providing the Service.

10.2 Your Responsibilities

You are solely responsible for your Content and represent that:

• You own or have the necessary rights to your Content;
• Your Content does not infringe any third-party rights;
• Your Content is accurate and not misleading;
• Your Content complies with all applicable laws.

11. Third-Party Services

The Service may integrate with or link to third-party services, including:

• Job boards and recruitment platforms;
• Payment processors (Stripe, RevenueCat);
• Authentication providers (Google, LinkedIn, Apple);
• Analytics and tracking services.

Your use of third-party services is subject to their respective terms and privacy policies. We are not responsible for the content, accuracy, or practices of third-party services.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO:

• WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE;
• WARRANTIES REGARDING THE ACCURACY OR RELIABILITY OF AI-GENERATED CONTENT;
• WARRANTIES THAT THE SERVICE WILL RESULT IN EMPLOYMENT OR JOB OFFERS.

We do not guarantee any specific outcomes from using the Service. Career success depends on many factors beyond our control.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• PREPLINK LIMITED SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES;
• OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM;
• WE SHALL NOT BE LIABLE FOR ANY LOSS OF EMPLOYMENT OPPORTUNITIES, INCOME, OR CAREER PROSPECTS.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, death, or personal injury caused by negligence.

14. Indemnification

You agree to indemnify, defend, and hold harmless Preplink Limited, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of the Service;
• Your violation of these Terms;
• Your violation of any third-party rights;
• Your Content or any misrepresentation therein;
• Your use of AI-Generated Content.

15. Termination

15.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in your settings.

15.2 Termination by Us

We may suspend or terminate your account immediately if:

• You breach these Terms;
• We are required to do so by law;
• We discontinue the Service;
• We reasonably believe your account has been compromised.

15.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We may delete your Content in accordance with our data retention policies and applicable law.

16. Governing Law & Dispute Resolution

16.1 Governing Law

These Terms are governed by and construed in accordance with the laws of Ireland, without regard to conflict of law principles.

16.2 Jurisdiction

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Ireland.

16.3 EU Consumer Rights

If you are a consumer in the European Union, you may also have the right to bring proceedings in your country of residence. Nothing in these Terms affects your statutory rights as a consumer under applicable EU law.

16.4 Online Dispute Resolution

The European Commission provides an Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

17. Apple App Store Terms (EULA)

17.1 Acknowledgment

You acknowledge that this EULA is between you and Preplink Limited ("Licensor") only, and not with Apple Inc. ("Apple"). Preplink Limited, not Apple, is solely responsible for the Licensed Application and its content. This EULA does not provide for usage rules that are less restrictive than the Usage Rules set forth in the Apple Media Services Terms and Conditions.

17.2 Scope of License

Licensor grants to you a nontransferable license to use the Licensed Application on any Apple-branded products that you own or control and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions. The terms of this EULA will govern any content, materials, or services accessible from or purchased within the Licensed Application as well as upgrades provided by Licensor that replace or supplement the original Licensed Application.

You may not:

• Distribute or make the Licensed Application available over a network where it could be used by multiple devices at the same time;
• Transfer, redistribute, or sublicense the Licensed Application;
• Copy (except as permitted by this license and the Usage Rules), reverse-engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the Licensed Application, any updates, or any part thereof (except as and only to the extent that any foregoing restriction is prohibited by applicable law or to the extent as may be permitted by the licensing terms governing use of any open-sourced components included with the Licensed Application).

If you sell your Apple Device to a third party, you must remove the Licensed Application from the Apple Device before doing so.

17.3 Consent to Use of Data

You agree that Licensor may collect and use technical data and related information—including but not limited to technical information about your device, system and application software, and peripherals—that is gathered periodically to facilitate the provision of software updates, product support, and other services to you (if any) related to the Licensed Application. Licensor may use this information, as long as it is in a form that does not personally identify you, to improve its products or to provide services or technologies to you.

17.4 Maintenance and Support

Preplink Limited is solely responsible for providing any maintenance and support services for the Licensed Application, as specified in this EULA or as required under applicable law. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Licensed Application.

17.5 Warranty

Preplink Limited is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the Licensed Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the Licensed Application. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the Licensed Application, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be Preplink Limited's sole responsibility.

17.6 Product Claims

You acknowledge that Preplink Limited, not Apple, is responsible for addressing any claims you or any third party may have relating to the Licensed Application or your possession and/or use of the Licensed Application, including but not limited to:

• Product liability claims;
• Any claim that the Licensed Application fails to conform to any applicable legal or regulatory requirement;
• Claims arising under consumer protection, privacy, or similar legislation.

17.7 Intellectual Property Claims

In the event of any third-party claim that the Licensed Application or your possession and use of the Licensed Application infringes that third party's intellectual property rights, Preplink Limited, not Apple, will be solely responsible for the investigation, defence, settlement, and discharge of any such intellectual property infringement claim.

17.8 Export Compliance

You may not use or otherwise export or re-export the Licensed Application except as authorised by United States law and the laws of the jurisdiction in which the Licensed Application was obtained. In particular, but without limitation, the Licensed Application may not be exported or re-exported:

• Into any U.S.-embargoed countries; or
• To anyone on the U.S. Treasury Department's Specially Designated Nationals List or the U.S. Department of Commerce Denied Persons List or Entity List.

By using the Licensed Application, you represent and warrant that you are not located in any such country or on any such list. You also agree that you will not use the Licensed Application for any purposes prohibited by United States law, including, without limitation, the development, design, manufacture, or production of nuclear, missile, or chemical or biological weapons.

17.9 U.S. Government Rights

The Licensed Application and related documentation are "Commercial Items", as that term is defined at 48 C.F.R. §2.101, consisting of "Commercial Computer Software" and "Commercial Computer Software Documentation", as such terms are used in 48 C.F.R. §12.212 or 48 C.F.R. §227.7202, as applicable. Consistent with 48 C.F.R. §12.212 or 48 C.F.R. §227.7202-1 through 227.7202-4, as applicable, the Commercial Computer Software and Commercial Computer Software Documentation are being licensed to U.S. Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein.

17.10 External Services

The Licensed Application may enable access to Licensor's and/or third-party services and websites (collectively and individually, "External Services"). You agree to use the External Services at your sole risk. Licensor is not responsible for examining or evaluating the content or accuracy of any third-party External Services, and shall not be liable for any such third-party External Services.

Data displayed by the Licensed Application or External Service, including but not limited to career, employment, and job-related information, is for general informational purposes only and is not guaranteed by Licensor or its agents. You will not use the External Services in any manner that is inconsistent with the terms of this EULA or that infringes the intellectual property rights of Licensor or any third party.

17.11 Termination

This EULA is effective until terminated by you or Licensor. Your rights under this EULA will terminate automatically if you fail to comply with any of its terms.

17.12 No Warranty

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE LICENSED APPLICATION IS AT YOUR SOLE RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE LICENSED APPLICATION AND ANY SERVICES PERFORMED OR PROVIDED BY THE LICENSED APPLICATION ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND LICENSOR HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE LICENSED APPLICATION AND ANY SERVICES, EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND OF NONINFRINGEMENT OF THIRD-PARTY RIGHTS.

NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY LICENSOR OR ITS AUTHORISED REPRESENTATIVE SHALL CREATE A WARRANTY. SHOULD THE LICENSED APPLICATION OR SERVICES PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU.

17.13 Limitation of Liability

TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL LICENSOR BE LIABLE FOR PERSONAL INJURY OR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE LICENSED APPLICATION, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, OR OTHERWISE) AND EVEN IF LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU. In no event shall Licensor's total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount of fifty dollars ($50.00). The foregoing limitations will apply even if the above stated remedy fails of its essential purpose.

17.14 Governing Law

Except to the extent expressly provided in the following paragraph, this EULA and the relationship between you and Preplink Limited shall be governed by the laws of Ireland, excluding its conflicts of law provisions.

If you are a citizen of any European Union country, Switzerland, Norway, or Iceland, the governing law and forum shall be the laws and courts of your usual place of residence.

Specifically excluded from application to this EULA is that law known as the United Nations Convention on the International Sale of Goods.

17.15 Third-Party Beneficiary

You acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of this EULA with respect to the Licensed Application. Upon your acceptance of this EULA, Apple will have the right (and will be deemed to have accepted the right) to enforce this EULA against you as a third-party beneficiary thereof.

17.16 Contact for Questions

Any questions, complaints, or claims regarding the Licensed Application should be directed to:

18. Google Play Store Terms

18.1 Acknowledgment

You acknowledge that these Terms are between you and Preplink Limited only, and not with Google LLC ("Google") or any of its affiliates. Preplink Limited, not Google, is solely responsible for the Preplink app and its content.

18.2 Google Play Terms

Your use of the app downloaded from Google Play is also subject to the Google Play Terms of Service (https://play.google.com/about/play-terms/).

18.3 Support and Maintenance

Preplink Limited is solely responsible for providing support and maintenance for the app. Google has no obligation to provide support or maintenance services for the app.

18.4 Refunds

Refund requests for purchases made through Google Play are subject to Google's refund policies. For subscription-related enquiries, please contact us at support@preplink.ai.

18.5 Liability

You acknowledge that Google is not responsible for:

• Any claims relating to the app or your use of the app;
• Any warranties, whether express or implied;
• Any maintenance or support for the app;
• Any intellectual property infringement claims related to the app.

19. Changes to Terms

We may update these Terms from time to time. When we make material changes:

• We will update the "Last Updated" date at the top of this page;
• We will notify you via email or through the Service;
• Your continued use of the Service after changes constitutes acceptance of the updated Terms.

We encourage you to review these Terms periodically.

20. Contact Us

If you have any questions about these Terms, please contact us: